Questions travelers ask

You never pay TripKathmandu. You pay our trusted, government-licensed local partner directly. Some trips need a small deposit to reserve them, paid through our local partner's secure payment gateway after your trip is confirmed; a bank card fee of about 4% may apply and is always shown before you pay. The balance is paid to your partner in Kathmandu.

Our local partner confirms within 2 hours. If they can't take your dates, we pass your booking to another local partner.

Yes. Message us or our local partner as early as possible and we'll help you move your trip.

A trusted, licensed local partner runs every trip on the ground. TripKathmandu plans and coordinates it and stays in touch with you throughout.

Mountain flights depend on the weather. Our local partner will move you to the next safe flying time, so keep a spare day in Kathmandu.

For treks and helicopter flights, yes. Choose a policy that covers trekking at your trip's maximum altitude and helicopter evacuation.

We plan and coordinate trips and connect you with trusted, licensed local partners, who run them on the ground.

We work with registered Nepal companies holding tourism licences, and we ask every traveler for feedback after the trip.

About one hour in the air, plus hotel pickup and airport check-in. Most travelers are back at their hotel by mid-morning.

On a clear morning, yes: the flight is timed for the best visibility. Weather in the mountains can change, and if flights can't go ahead they're rescheduled.

Mountain flights are designed so everyone gets a view: the plane turns at the end so both sides see the mountains.

You can usually rebook for another morning or get a refund, as confirmed by our local partner. We recommend booking it early in your stay.